Renting a car should be straightforward. At Horizon Wheels Auto, we want customers to understand the rental process, requirements, vehicle options, and important rental policies before they book.
Below are answers to common questions about renting a vehicle with Horizon Wheels Auto.
Horizon Wheels Auto offers short term and long term vehicle rentals. Depending on availability and your rental arrangement, vehicles may be rented with or without a driver.
The fleet includes different vehicle types, including sedans and SUVs, so customers can choose an option based on their travel and transportation needs.
Rental periods can vary based on your needs and the vehicle you select. Horizon Wheels Auto offers both short term and long term rental options.
If you need to extend an existing rental, contact Horizon Wheels Auto in advance. The current rental requirements state that extension requests should be made at least 12 hours before the extension.
The minimum renter age is 21.
The age requirement is strictly enforced. Renters should meet the age requirement before making a reservation.
Yes. Renters must have a valid driver’s license within the United States.
You must also meet the other requirements stated in the rental agreement.
The current Horizon Wheels Auto requirements state that renters must have full coverage insurance.
Insurance requirements can be important when arranging a rental, so review the rental terms carefully before booking.
You can start by browsing the available vehicles on the Horizon Wheels Auto website.
Choose your preferred vehicle, select the booking option, and enter your rental location, date, and time. You can also contact Horizon Wheels Auto at (469) 712-2107 if you need assistance.
Yes. Your reservation includes specific pickup and return details.
Rental periods are calculated on a 24 hour basis. For example, if a rental begins at 9:00 AM, the one day rental period ends at 9:00 AM the following day.
Yes, subject to availability and the terms of your rental agreement.
Horizon Wheels Auto asks customers to notify the company at least 12 hours before an extension. Extension payments must be made in advance for the extension to be valid.
Rental periods are calculated on a 24 hour basis. A late return may result in an additional rental day being charged according to the applicable rental terms.
If you know that you may be late, contact Horizon Wheels Auto as soon as possible.
The current rental policy states that cancellation refunds are not available unless at least 24 hours’ notice is provided before the first rental date.
Once a rental has started, refunds are not available for the unused portion of the rental period.
The online payment policy states that the person making an online payment should use their own personal credit or debit card. If the payment does not meet the company’s requirements, the rental service may not be awarded.
The fleet includes vehicles such as the Mercedes Benz GLE 350, Toyota Camry, Infiniti QX70, Hyundai Sonata, Hyundai Elantra, Nissan Versa Note, Kia models, and Volkswagen Tiguan.
Vehicle availability changes, so customers should check the current vehicle listings before booking.
Horizon Wheels Auto states that all vehicles in its fleet are insured. Customers must still meet the company’s insurance and rental requirements.
The current rental requirements state that 200 miles are included per day.
Additional mileage may be charged at a per mile rate that varies by vehicle. Always review the mileage terms in your rental agreement.
No. Smoking is prohibited in Horizon Wheels Auto vehicles.
Additional charges may apply if a vehicle is returned after violating the smoking policy.
The current rental requirements state that pets are not allowed in the vehicles.
Cleaning and damage charges may apply when this rule is violated.
No. Racing, drifting, rallying, off roading, and track use are prohibited.
Reckless driving and other prohibited driving activities may result in additional charges, termination of the rental agreement, and responsibility for related damage.
Vehicle delivery may be available to approved locations, including homes, hotels, and offices.
Delivery arrangements depend on the reservation and applicable service conditions.
Yes. Horizon Wheels Auto offers transportation services for business delegations and other business related needs.
The company also provides transportation services for events, seminars, courses, congresses, and similar activities.
Horizon Wheels Auto is located at:
8751 Collin McKinney Parkway, STE 1102
McKinney, TX 75070
You can contact Horizon Wheels Auto by phone at (469) 712-2107 or email info@HorizonWheelsAutos.com.
Contact the Horizon Wheels Auto team before making assumptions about your reservation or rental terms.
The team can help clarify vehicle availability, rental arrangements, delivery options, and other questions related to your booking.
The vehicle should be returned in the same condition in which it was received.
Customers should avoid leaving food, trash, stains, or excessive dirt inside the vehicle. Additional cleaning or damage charges may apply.
Yes. The current rental requirements ask customers to document the condition of the vehicle with photos or videos when receiving and returning it.
This is a useful step for both the renter and the rental company.
The renter’s responsibility depends on the circumstances and the rental agreement.
The current rental requirements state that customers may be responsible for certain repair costs, damage, tire damage, scratches, fines, and other charges depending on the situation.
Review the complete rental agreement before driving the vehicle.
If an accident occurs, customers should follow the rental agreement and report the incident to the police as required by the current rental terms.
Contact Horizon Wheels Auto as soon as possible after an incident and follow the instructions provided by the company.
Every rental situation can be different.
If you cannot find the answer you need here, contact Horizon Wheels Auto before completing your reservation.
Call (469) 712-2107
Email: info@HorizonWheelsAutos.com
Horizon Wheels Auto
8751 Collin McKinney Parkway, STE 1102
McKinney, TX 75070
High quality service based by more than years experience. Top car rental service. Always clean and fueled cars.
8751 Collin Mckinney Parkway, STE 1102
McKinney, TX, 75070″
© 2026 Horizon Wheels Auto – All Rights Reserved
High quality service based by more than years experience. Top car rental service. Always clean and fueled cars.
8751 Collin Mckinney Parkway, STE 1102
McKinney, TX, 75070
© 2024 Donnie Rentals – All Rights Reserved
