PRIVACY POLICY

Horizon Wheels Auto respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit our website, contact us, make a rental inquiry, or submit a reservation.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you use our website, we may collect information such as:

• Name
  • Email address
  • Phone number
  • Rental location
  • Rental dates and times
  • Vehicle preferences
  • Information submitted through contact or reservation forms
  • Information required to process or manage a rental
  • Information you provide when communicating with our team

We only request information that is reasonably necessary for the purpose for which it is collected.

2. How We Use Your Information

Horizon Wheels Auto may use personal information to:

• Respond to questions and inquiries
  • Process rental requests and reservations
  • Communicate about a rental
  • Confirm booking details
  • Provide customer support
  • Arrange vehicle pickup or delivery
  • Manage payments and rental transactions
  • Maintain business and rental records
  • Improve website functionality and customer service
  • Protect our business, customers, vehicles, and website
  • Meet legal or regulatory obligations

We do not use personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.

3. Payment Information

When you make a payment through our website or a third party payment service, payment information may be processed by the applicable payment provider.

Horizon Wheels Auto does not need to store complete payment card information on its website when that information is processed by a third party payment provider.

Customers should use their own personal credit or debit card when making an online payment, in accordance with our rental payment requirements.

4. Reservation Information

When you request a rental, information associated with the reservation may be used to manage the rental agreement, communicate with you, arrange pickup or delivery, process payments, and provide related services.

Reservation information may also be retained as required for accounting, business, legal, or record keeping purposes.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage, improve performance, and remember certain preferences.

Third party services used by the website may also use cookies or similar technologies.

The exact cookies and technologies used may change as the website and its services change.

6. Analytics and Third Party Services

Horizon Wheels Auto may use third party services to support website functionality, analytics, communications, payment processing, reservation management, maps, hosting, or other business functions.

These providers may process information according to their own privacy policies and contractual obligations.

7. Sharing Personal Information

Horizon Wheels Auto does not sell personal information simply for the purpose of selling customer data.

We may share information with service providers, business partners, payment processors, technology providers, or other parties when reasonably necessary to operate the website, process reservations, provide requested services, complete payments, or meet legal obligations.

We may also disclose information when required by law or when necessary to protect our rights, customers, property, or business.

8. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, process transactions, resolve disputes, comply with legal obligations, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Children’s Privacy

Our website and rental services are not intended for children under the minimum rental age.

Horizon Wheels Auto does not knowingly collect personal information from children for the purpose of providing vehicle rental services.

11. Links to Other Websites

Our website may contain links to third party websites or services.

Horizon Wheels Auto is not responsible for the privacy practices, content, or security of third party websites. We recommend reviewing the privacy policy of any external website before submitting personal information.

12. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information.

If you have questions about personal information submitted to Horizon Wheels Auto or want to request information about your data, contact us using the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology, or legal requirements change.

Any updated version will be posted on this page with a revised effective date.

14. Contact Us

Horizon Wheels Auto

8751 Collin McKinney Parkway, STE 1102
McKinney, TX 75070

Phone: (469) 712-2107
Email: info@HorizonWheelsAutos.com